Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Insert Copilot prompts in email templates [MC1162753]
Message ID: MC1162753 We are announcing the ability to insert Copilot prompts in email templates that will enable data to be auto populated when the email template is inserted in Dynamics 365 Customer Service. This feature will reach general availability…
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![Dynamics 365 Contact Center - Boost service representative productivity with inbox enhancements [MC1162743] 3 Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements [MC1162743]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-olly-3760809-1024x683.webp)
![(Updated) Copilot Dashboard: Updated meeting metrics for Intelligent Recap [MC1085574] 4 (Updated) Copilot Dashboard: Updated meeting metrics for Intelligent Recap [MC1085574]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-50570-1024x683.webp)
![Power Platform admin center - Copilot Settings being added for in-app agent features [MC1162460] 5 Power Platform admin center – Copilot Settings being added for in-app agent features [MC1162460]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-googledeepmind-25626589-1024x683.webp)
![Microsoft Outlook: Summarize email with Copilot chat [MC1162289] 6 Microsoft Outlook: Summarize email with Copilot chat [MC1162289]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-justinas-ribakauskas-926248479-31174339-1024x683.webp)