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New feature

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Home » New feature » Page 97

Dynamics 365 Contact Center – Manage routing rules in bulk [MC1056946]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Manage routing rules in bulk [MC1056946]

Message ID: MC1056946 We are launching the manage routing rules in bulk feature for Dynamics 365 Contact Center. This feature grants administrators the ability to create templates for common routing rules, which can then be applied to queues and workstreams.…
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Posted by Modern Workspace Pro 16 April 2025Tags: New feature, Stay informed
Copilot Studio – Copilot Studio Analytics supports Autonomous agents [MC1056928]
Posted inPower Platform

Copilot Studio – Copilot Studio Analytics supports Autonomous agents [MC1056928]

Message ID: MC1056928 We are announcing a new analytics feature for Copilot Studio that monitors autonomous agents' performance. It tracks the number of runs, triggers, success rate, and actions analysis. This feature will be available on April 22, 2025. How…
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Posted by Modern Workspace Pro 16 April 2025Tags: New feature, Stay informed
Microsoft Teams: town hall organizers, co-organizers, presenters can join the event to preview as attendee [MC1056269]
Posted inMicrosoft Teams

Microsoft Teams: town hall organizers, co-organizers, presenters can join the event to preview as attendee [MC1056269]

Message ID: MC1056269 Organizers, co-organizers, and presenters in a Microsoft Teams town hall will soon be able to join and view the event from an attendee's perspective. This feature will be available for customers who have access to town hall…
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Posted by Modern Workspace Pro 16 April 2025Tags: New feature, Stay informed, User impact
Microsoft Copilot Studio – Introducing Draft with Copilot [MC1056220]
Posted inPower Platform

Microsoft Copilot Studio – Introducing Draft with Copilot [MC1056220]

Message ID: MC1056220 We are introducing the Draft with Copilot feature for Copilot Studio. This feature will help write or rewrite your prompts using Copilot to produce better outcomes. This feature will be available on May 15, 2025. How does…
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Posted by Modern Workspace Pro 15 April 2025Tags: New feature, Stay informed
Dynamics 365 Contact Center – Configure feedback surveys using Copilot Studio [MC1056198]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Configure feedback surveys using Copilot Studio [MC1056198]

Message ID: MC1056198 We are announcing the Configure feedback surveys using Copilot Studio feature. With this feature you can create and manage surveys that go out to the customers after a call or conversation ends. This feature will be generally…
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Posted by Modern Workspace Pro 15 April 2025Tags: New feature, Stay informed1
Dynamics 365 Contact Center – Use enhanced analytics for voicemail and direct callback [MC1055726]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Use enhanced analytics for voicemail and direct callback [MC1055726]

Message ID: MC1055726 We are announcing the Use enhanced analytics for voicemail and direct callback feature for Dynamics 365 Contact Center. This feature will enhance the existing analytics data model to provide insights into calls that overflow and are handled…
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Posted by Modern Workspace Pro 15 April 2025Tags: New feature, Stay informed1

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Latest Comments

  1. AI Music Generator on Amazon RDS for Oracle now supports R6in and M6in instances1 August 2025

    The increased network bandwidth in R6in and M6in instances is a great move, especially for businesses that rely on write-heavy…

  2. Cyber Wpg on Important Update: Teams Meeting Join URL Validation [MC1120871]29 July 2025

    It would be nice it the post included the teams join URLs.

  3. Dave on GCP Release Notes: July 28, 202529 July 2025

    Great roundup of the latest GCP updates—thanks for keeping the community informed! The enhancements to Cloud Run and the new…

  4. AI Music Generator on (Updated) Microsoft Outlook: Users can set custom account descriptions [MC981635]25 July 2025

    This feels like a small update, but it’s going to make a big difference for users managing multiple inboxes—especially those…

  5. AI Music Generator on Important Update: Teams Meeting Join URL Validation [MC1120871]24 July 2025

    Good to know Microsoft is addressing the problem of broken meeting links due to URL rewriting. We’ve run into this…

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