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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Contact customers proactively with personalized options [MC1189618]
Message ID: MC1189618 We are announcing the ability to contact customers proactively with personalized options in Dynamics 365 Contact Center. This feature reached general availability on November 15, 2025.How does this affect me?This feature enables you to proactively engage with…
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