Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Record and review full‑screen representative activity [MC1238923]
Message ID: MC1238923 We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will reach general availability on March 27, 2026.How does this affect me?This feature records full‑screen representative activity during…
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