Dynamics 365 Customer Service – Record and review full‑screen representative activity [MC1238923]

Dynamics 365 Customer Service – Record and review full‑screen representative activity [MC1238923]

Message ID: MC1238923 We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will reach general availability on March 27, 2026.How does this affect me?This feature records full‑screen representative activity during…
Updates to filtered message viewing in Outlook for iOS and Android [MC1238433]

Updates to filtered message viewing in Outlook for iOS and Android [MC1238433]

Message ID: MC1238433 [Introduction]We’re updating Outlook for iOS and Android to make it clearer when additional messages may be available while viewing filtered message lists. This change reduces confusion in scenarios where results appear unchanged because no additional items matching…
(Updated) Introducing Surveys Agent and Copilot Chat in Microsoft Forms [MC1229954]

(Updated) Introducing Surveys Agent and Copilot Chat in Microsoft Forms [MC1229954]

Message ID: MC1229954 (Updated) Updated February 24, 2026: We have updated the content. Thank you for your patience. [Introduction] Microsoft is introducing Microsoft 365 Copilot Chat within Microsoft Forms, along with a new Surveys Agent integration tailored to help creators design, distribute,…