Automatic recording and transcription for Teams Call Queues [MC1401299]

Automatic recording and transcription for Teams Call Queues [MC1401299]

Message ID: MC1401299 [What and Why] We're introducing automatic recording and transcription for Microsoft Teams Call Queues. This feature enables administrators to automatically record and transcribe calls handled by call queue representatives without manual action, supporting quality assurance and training…
Microsoft Teams: New Events templates with “Optimize for large audience” and policy-based behavior [MC1401303]

Microsoft Teams: New Events templates with “Optimize for large audience” and policy-based behavior [MC1401303]

Message ID: MC1401303 [What and Why:] Microsoft Teams is updating the new Events scheduling experience to ensure that Events continue to respect the existing CsTeamsEventsPolicy. With new Events templates, organizers will see a new option called Optimize for large audience.…
(Updated) Scoped SharePoint search in Teams (SharePoint app, also called Viva Connections) [MC1332816]

(Updated) Scoped SharePoint search in Teams (SharePoint app, also called Viva Connections) [MC1332816]

Message ID: MC1332816 (Updated) Updated June 22, 2026: We have updated the timeline. Thank you for your patience. [What and Why:]We’re improving search behavior when users use the SharePoint app inside Microsoft Teams. When users search from Teams while they’re in…
(Updated) Microsoft Teams: Governance for built-in agents in the Teams admin center [MC1387573]

(Updated) Microsoft Teams: Governance for built-in agents in the Teams admin center [MC1387573]

Message ID: MC1387573 (Updated) Updated June 22, 2026: We have updated the timeline. Thank you for your patience. [What and Why]We are introducing a new governance experience in the Teams admin center that enables admins to manage built-in Teams agents in…