Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]

Message ID: MC1175088 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for Contact Center historical analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does…
Tags: , No Comments
Microsoft 365 admin center: Capacity pack support for SharePoint agent and Copilot tuning [MC1174857]

Microsoft 365 admin center: Capacity pack support for SharePoint agent and Copilot tuning [MC1174857]

Message ID: MC1174857 [Introduction] To help organizations better manage metered consumption costs for SharePoint Agents and Copilot Tuning, we’re introducing Capacity Pack support in the Microsoft 365 admin center (MAC). This feature allows global admins to use prepaid message bundles…
Tags: , , No Comments
(Updated) Immersive events in Microsoft Teams is available in public preview [MC1123552]
Posted inMicrosoft Teams

(Updated) Immersive events in Microsoft Teams is available in public preview [MC1123552]

Message ID: MC1123552 (Updated) Updated October 7, 2025: We have updated the timeline. Thank you for your patience.     What and WhyWe’re introducing immersive events in Microsoft Teams, enabling organizers to host interactive virtual experiences using avatars in customizable 3D…
Tags: , , , No Comments
(Updated) Build SharePoint automations with Workflows—now aligned with the Teams experience [MC1138798]
Posted inMicrosoft Teams SharePoint Online

(Updated) Build SharePoint automations with Workflows—now aligned with the Teams experience [MC1138798]

Message ID: MC1138798 (Updated) Updated October 17, 2025: We have updated the expected rollout dates for this MC ID. Thank you for your patience.IntroductionWe’re introducing a new way to build automations in SharePoint using Workflows—the same fast, intuitive experience available…
Tags: , , No Comments
(Updated) Microsoft Teams: Improved organization chart in Profile Card (Desktop, Mac, Web) [MC1151242]
Posted inMicrosoft Teams

(Updated) Microsoft Teams: Improved organization chart in Profile Card (Desktop, Mac, Web) [MC1151242]

Message ID: MC1151242 (Updated) Updated October 17, 2025: We have updated the timeline. Thank you for your patience. We’re introducing an enhanced organization chart experience in the Profile Card in Microsoft Teams for Windows Desktop, Mac, and Teams on the web.…
Tags: , , , , No Comments