Posted inDynamics 365 Apps
Dynamics 365 Customer Insights – Journeys – Boost engagement with Copilot-powered conversational text messages [MC1265755]
Message ID: MC1265755 We are announcing the ability to boost engagement with Copilot-powered conversational text messages in Dynamics 365 Customer Insights - Journeys in conjunction with Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.…
![Dynamics 365 Customer Insights - Journeys - Boost engagement with Copilot-powered conversational text messages [MC1265755] 1 Dynamics 365 Customer Insights – Journeys – Boost engagement with Copilot-powered conversational text messages [MC1265755]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-mikhail-nilov-6963062-1024x683.webp)
![(Updated) Microsoft Teams: Secure file and Loop sharing in external 1:1, group and meeting chats [MC1181772] 2 (Updated) Microsoft Teams: Secure file and Loop sharing in external 1:1, group and meeting chats [MC1181772]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-kelly-1179532-2833668-1024x683.webp)
![Power Platform - Move apps out of the default environment [MC1265740] 3 Power Platform – Move apps out of the default environment [MC1265740]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-shkrabaanthony-5243990-1024x683.webp)
![Dynamics 365 Contact Center - Consent-Based Recording for Voice Interactions [MC1265742] 4 Dynamics 365 Contact Center – Consent-Based Recording for Voice Interactions [MC1265742]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-markusspiske-193350.bak_-1024x683.webp)
![Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labels [MC1265738] 5 Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labels [MC1265738]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-junior-teixeira-1064069-2047905-1024x683.webp)
![Dynamics 365 Customer Service - Simulate case‑resolution flows before production [MC1265750] 6 Dynamics 365 Customer Service – Simulate case‑resolution flows before production [MC1265750]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-417458-1024x683.webp)