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Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Edit schedule bookings with drag and drop [MC1226029]
Message ID: MC1226029 We are announcing the ability to edit agent schedule bookings using drag-and-drop interactions in Dynamics 365 Customer Service. This feature will reach general availability on February 16, 2026. How does this affect me? Supervisors will be able…
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