![Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]](https://mwpro.co.uk/wp-content/uploads/2025/06/lost-place-2632732_1920-1024x683.webp "Dynamics 365 Customer Service - Group Workforce Engagement Artifacts with Planning Groups [MC1392339] 1")
Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]
Message ID: MC1392339 We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will reach general availability on July 13, 2026.How does this affect me?This feature provides a single, shared…
![(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-alxs-919734.bak_-1024x683.webp "(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532] 2")
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![(Updated) Microsoft Teams: New user setting to view incoming calls in a small window [MC1045221]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pavel-danilyuk-8294608-1024x683.webp "(Updated) Microsoft Teams: New user setting to view incoming calls in a small window [MC1045221] 5")
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