Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license [MC1310832]
Posted inDynamics 365 Apps

Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license [MC1310832]

Message ID: MC1310832 We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Customer Service. This feature will reach general availability on May 29, 2026.How does this affect me?Workforce Engagement capabilities…
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Microsoft Teams: Standardized preview experience for PowerPoint, Excel, and Word files [MC1310683]
Posted inMicrosoft Teams

Microsoft Teams: Standardized preview experience for PowerPoint, Excel, and Word files [MC1310683]

Message ID: MC1310683 [Introduction]We’re introducing a standardized preview experience for Word, Excel, and PowerPoint files in Microsoft Teams across desktop and mobile platforms. This update improves performance, reliability, and consistency when previewing files, resulting in faster load times and fewer…
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New Outlook for Windows: LDAP support for S/MIME certificate lookup [MC1310680]
Posted inExchange Online

New Outlook for Windows: LDAP support for S/MIME certificate lookup [MC1310680]

Message ID: MC1310680 [Introduction]New Outlook for Windows now supports Lightweight Directory Access Protocol (LDAP) directories for S/MIME certificate lookup. This enables tenants to configure LDAP directories for their organization as well as enabling users to configure LDAP directories themselves. Once…
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Microsoft 365 Backup management through SharePoint Admin Center [MC1310678]
Posted inSharePoint Online

Microsoft 365 Backup management through SharePoint Admin Center [MC1310678]

Message ID: MC1310678 [Introduction] To simplify backup administration and align with how SharePoint admins work today, Microsoft is integrating Microsoft 365 Backup management directly into the SharePoint Admin Center. This centralized experience lets admins configure and manage backup for SharePoint…
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Authoritative Sites for SharePoint in Microsoft Copilot [MC1310687]
Posted inSharePoint Online

Authoritative Sites for SharePoint in Microsoft Copilot [MC1310687]

Message ID: MC1310687 [Introduction] Authoritative Sites enables administrators to designate specific SharePoint sites as trusted sources of organizational information. By prioritizing content from these sites in Copilot Chat and Copilot Search, this feature improves content reliability, enhances search relevance, and…
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