Microsoft 365 admin center: Organizational Messages to support email delivery [MC1189665]

Microsoft 365 admin center: Organizational Messages to support email delivery [MC1189665]

Message ID: MC1189665 Organizational Messages will soon include email as a delivery channel, expanding beyond existing surfaces such as the Windows Taskbar, Windows Notifications, Windows Spotlight, and Teams popovers. This enhancement helps organizations reach users through familiar communication channels, improving…
Dynamics 365 Contact Center – Contact customers proactively with personalized options [MC1189618]

Dynamics 365 Contact Center – Contact customers proactively with personalized options [MC1189618]

Message ID: MC1189618 We are announcing the ability to contact customers proactively with personalized options in Dynamics 365 Contact Center. This feature reached general availability on November 15, 2025.How does this affect me?This feature enables you to proactively engage with…
(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

Message ID: MC1165054 (Updated) Updated November 24, 2025: We have updated the timeline. Thank you for your patience.[Introduction:]Microsoft is enhancing Copilot (Microsoft 365) with Context IQ (CIQ), a set of AI capabilities that allows users to search for, select, and…