(Updated) Outlook: Create and save email templates in the new Outlook for Windows [MC1129129]

(Updated) Outlook: Create and save email templates in the new Outlook for Windows [MC1129129]

Message ID: MC1129129 (Updated) Updated October 23, 2025: We have updated the timeline for Gov clouds. Thank you for your patience.The new Outlook for Windows and Outlook for the Web now support email templates, enabling users to create, save, and…
(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

Message ID: MC1158329 (Updated) Updated October 23, 2025: We have updated the timeline for GA rollout. Thank you for your patience. [Introduction:]We’re updating Memory in Microsoft 365 Copilot to improve personalization and enhance the user experience. With this update, Copilot will…
Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 (Updated) Update: Release of this feature has been updated. We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This…