Stay informed Archives - Page 28 of 348

Dynamics 365 Contact Center – Advanced Voice and Chat Agent Analytics on Omnichannel Historical Bot Dashboard [MC1183553]

Message ID: MC1183553 We are announcing advanced voice and chat agent analytics on the Omnichannel Historical Bot Dashboard in Dynamics 365 Contact Center. This feature will reach general availability on December 5, 2025.How does this affect me?This feature enhances the…

Modern Workspace Pro 6 November 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 (Updated) We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer…

Modern Workspace Pro 6 November 2025New feature, Stay informedNo Comments

Microsoft Entra

Microsoft Entra: Soft deletion and restoration for cloud security groups [MC1183299]

Message ID: MC1183299 To help organizations recover from accidental or malicious deletions, Microsoft Entra is introducing soft deletion and restoration for cloud security groups. This feature allows deleted groups to be restored within 30 days, preserving their settings, ownership, and…

Modern Workspace Pro 6 November 2025Admin impact, New feature, Stay informed, User impactNo Comments

Exchange Online

New toolbar customization for multi-select in Outlook Mobile [MC1183297]

Message ID: MC1183297 [Introduction] We are updating the multi-select toolbar in Outlook Mobile. This change will allow users to customize the order and placement of toolbar actions when selecting multiple emails. Users can now Move to Other, Report Junk, Ignore,…

Modern Workspace Pro 6 November 2025Feature update, Stay informed, User impactNo Comments

Exchange Online

Updated compose toolbar and actions in Outlook Mobile [MC1183298]

Message ID: MC1183298 [Introduction] We’re updating the compose toolbar in Outlook Mobile to give users more control over their email experience. This change allows users to customize the order and placement of toolbar actions when composing an email, helping streamline…

Modern Workspace Pro 6 November 2025Feature update, Stay informed, User impactNo Comments

Microsoft Teams

Microsoft Teams and Microsoft 365 Copilot: Discover and create agentic users from Teams and M365 Agent Store [MC1183300]

Message ID: MC1183300 Agentic Users are a new class of AI-powered digital entities designed to function as autonomous, enterprise-grade virtual colleagues. Unlike traditional bots, Agentic Users are provisioned as full-fledged user objects with their own identity in the organization’s directory…

Modern Workspace Pro 6 November 2025Admin impact, New feature, Stay informed, User impactNo Comments

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…