Dynamics 365 Contact Center – Create and analyze forecast scenarios for case and conversation volumes [MC1062975]

Dynamics 365 Contact Center – Create and analyze forecast scenarios for case and conversation volumes [MC1062975]

Message ID:MC1062975We are announcing the Create and analyze forecast scenarios for case and conversation volumes feature for Dynamics 365 Contact Center. This feature enables users to predict case and conversation volumes with daily and intraday forecasts, analyze trends, break down…
SharePoint Online: New document library template type “Resume repository” for resume organization and hiring [MC1062455]

SharePoint Online: New document library template type “Resume repository” for resume organization and hiring [MC1062455]

Message ID: MC1062455 A new "Resume repository" library template type will be available for SharePoint Online. For tenants with pay-as-you-go-billing services enabled, this template type will include autofill columns to automatically extract name, email, phone, college, and degree. Additionally, there…