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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Create and manage shift plans for effective staffing and service coverage [MC1062974]
Message ID:MC1062974Message revision:[MC1062974]We are announcing the Create and manage shift plans for effective staffing and service coverage feature for Dynamics 365 Contact Center. This feature enables the creation of detailed shift plans that define staffing needs and required skills while…
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