Stay informed Archives - Page 52 of 156

Dynamics 365 Contact Center – Edit business rules for omnichannel AI agents [MC1061533]

Message ID: MC1061533 We are announcing the Edit business rules for omnichannel AI agents feature for Dynamics 365 Contact Center. This feature enables users to design voice AI agent configurations to manage behaviors that can be dynamically altered in near…

Mike Rosoft 24 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Route to least active representatives in messaging channels [MC1061481]

Message ID: MC1061481 We are announcing the Route to least active representatives in messaging channels feature for Dynamics 365 Contact Center. This feature will enable admins to configure least active assignment strategy on messaging queues to route the work items…

Mike Rosoft 24 April 2025New feature, Stay informed1

OneDrive for Business SharePoint Online

Microsoft SharePoint and Microsoft OneDrive: New PDF compression feature [MC1061109]

Message ID: MC1061109 Coming soon: Users will be able to use the new Compress feature to reduce the file sizes of PDFs stored on Microsoft OneDrive for the web or Microsoft SharePoint. Users can choose from three different compression levels.…

Mike Rosoft 24 April 2025New feature, Stay informed, User impact1

Microsoft Viva

Microsoft 365 Copilot in Viva Glint: Viva Glint admin can enable Copilot for the Company admin user role [MC1061107]

Message ID: MC1061107 Coming soon: The Microsoft Viva Glint admin can enable the Microsoft Copilot feature control for the Company admin user role in the Viva Glint survey Program Setup. Admins can enable the control in the Reporting tab of…

Mike Rosoft 24 April 2025Admin impact, New feature, Stay informed, User impact1

Power Platform

Microsoft Copilot Studio – User like or dislike reactions to agent response available in Copilot Studio Analytics [MC1061050]

Message ID: MC1061050 We are announcing the User like or dislike reactions to agent response for Copilot Studio Analytics feature for Microsoft Copilot Studio. This feature allows users to react to agent responses by liking or disliking the response and…

Mike Rosoft 23 April 2025New feature, Stay informed1

Power Platform

Microsoft Copilot Studio – Connect to external sources in agents through Single Sign-On [MC1061008]

Message ID: MC1061008 We are announcing the Connect to external sources in agents through Single Sign-On (SSO) feature for Microsoft Copilot Studio. This feature allows users to build agents that connect to external sources without needing to manually authenticate each…

Mike Rosoft 23 April 2025New feature, Stay informed1

Mike Rosoft on Microsoft 365 Copilot for Sales – View sales insights in Microsoft Teams meeting recap [MC1079540]21 May 2025
The recent update to Microsoft 365 Copilot for Sales is set to make quite a splash in the world of…
Mike Rosoft on Power Platform – Power Platform – Manage Application Lifecycle Management at scale in the admin deployment hub [MC1078792]21 May 2025
The recent update to the Power Platform's Application Lifecycle Management (ALM) process is a game changer for both admins and…
Mike Rosoft on Power Pages – Power Pages version 9.7.4.xx Hotfix Release [MC1078770]21 May 2025
The recent hotfix release of Power Pages version 9.7.4.xx is set to bring a wave of improvements and critical bug…
Mike Rosoft on Updates available for Microsoft 365 Apps for Current Channel [MC1078754]21 May 2025
The recent updates to Microsoft 365 Apps for the Current Channel are set to make waves in both admin and…
Mike Rosoft on Microsoft OneDrive: New “View and upload” permission for Anyone links to folders [MC1078765]21 May 2025
This upcoming update to Microsoft OneDrive introduces a new "View and upload" permission for Anyone links to folders, and it’s…