Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]

Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]

Message ID: MC1163732 We are announcing the ability to automatically restore sessions after a browser refresh in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature update, sessions and…
(Updated) Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations [MC1146816]

(Updated) Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations [MC1146816]

Message ID: MC1146816 (Updated) Updated October 1, 2025: We have updated the timeline. Thank you for your patience.We’re introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts…