Stay informed Archives - Page 78 of 184

Dynamics 365 Contact Center – Automated and manual scheduling for shift plans [MC1062976]

Message ID: MC1062976 We are announcing the Automated and manual scheduling for shift plans feature for Dynamics 365 Contact Center. This feature supports both manual and automated scheduling, enabling businesses to efficiently assign service representatives to shifts based on forecasted…

Modern Workspace Pro 26 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Introducing the Manage time-off requests feature [MC1062979]

Message ID: MC1062979 We are announcing the Manage Time-off Requests feature for Dynamics 365 Contact Center. This feature will allow service representatives to submit leave requests that supervisors can review, approve, and integrate into scheduling. This feature will reach general…

Modern Workspace Pro 26 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Create and manage shift plans for effective staffing and service coverage [MC1062974]

Message ID:MC1062974Message revision:[MC1062974]We are announcing the Create and manage shift plans for effective staffing and service coverage feature for Dynamics 365 Contact Center. This feature enables the creation of detailed shift plans that define staffing needs and required skills while…

Modern Workspace Pro 26 April 2025Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Create and analyze forecast scenarios for case and conversation volumes [MC1062975]

Message ID:MC1062975We are announcing the Create and analyze forecast scenarios for case and conversation volumes feature for Dynamics 365 Contact Center. This feature enables users to predict case and conversation volumes with daily and intraday forecasts, analyze trends, break down…

Modern Workspace Pro 26 April 2025Stay informed

Microsoft Power Automate

Power Automate – Save flow for future retrieval with designer resiliency [MC1062963]

Message ID: MC1062963 We are announcing the Save flow for future retrieval with designer resiliency feature for Power Automate. This feature automatically saves a copy of flows to browser storage upon a failed save, even if there are errors present.…

Modern Workspace Pro 26 April 2025Stay informed1

Microsoft Dataverse

Microsoft Dataverse – Service Update 9.2.25043.00000 for GBR [MC1062829]

Message ID: MC1062829 We have a minor service update planned for your Microsoft Dataverse environment hosted in GBR. This service update will occur within your region's scheduled maintenance timeline, on the scheduled date listed for Microsoft Dataverse. How does this…

Modern Workspace Pro 26 April 2025Stay informed1

AI Music Generator on Updates to user and group assignment views on the Microsoft Admin Center [MC1102762]9 July 2025
This update to the licensing view is a small but meaningful change—being able to clearly differentiate between direct and group-based…
Audio to Text on AWS Network Firewall: Native AWS Transit Gateway support in all regions9 July 2025
This native integration between AWS Network Firewall and Transit Gateway is a big step forward for simplifying traffic inspection across…
AI Song Generator on (Updated) Microsoft Purview: New Purview Data Security Investigations (DSI) solution [MC1047912]7 July 2025
Great to see Microsoft pushing forward in data security. The unified incident investigation model sounds like a time-saver, but I’m…
AI Music Generator on (Updated) Microsoft Outlook: Automatically display automapped calendars [MC906502]25 June 2025
Automapping calendars is a small change, but it’s going to make a big difference in daily use. I’m curious to…
AI Music Generator on Updates to user and group assignment views on the Microsoft Admin Center [MC1102762]25 June 2025
The clearer distinction between direct and group-based license assignments is a small but meaningful update. Admins often spend unnecessary time…