Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Play audible sound for call connection [MC1163792]
Message ID: MC1163792 We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect…
![Dynamics 365 Contact Center - Play audible sound for call connection [MC1163792] 1 Dynamics 365 Contact Center – Play audible sound for call connection [MC1163792]](https://mwpro.co.uk/wp-content/uploads/2025/06/eye-1363161_1920-1024x683.webp)
![Dynamics 365 Contact Center - Automate voice calls with Customer Intent Agent [MC1163779] 2 Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent [MC1163779]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-tara-winstead-7123071-1024x683.webp)
![Microsoft 365: Visual refresh of app icons [MC1163778] 3 Microsoft 365: Visual refresh of app icons [MC1163778]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-karolina-grabowska-4039487-1024x683.webp)
![Microsoft 365 Copilot for Sales - Access insights on opportunity while working on emails in Outlook [MC1163793] 4 Microsoft 365 Copilot for Sales – Access insights on opportunity while working on emails in Outlook [MC1163793]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-olha-ruskykh-7504837-1024x683.webp)
![Dynamics 365 Customer Service - Automate case lifecycle tasks with Case Management Agent [MC1163794] 5 Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-jplenio-1119973-1024x683.webp)
![Microsoft Dataverse – Update system jobs retention policy from environment settings [MC1163795] 6 Microsoft Dataverse – Update system jobs retention policy from environment settings [MC1163795]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-karolina-grabowska-4194852-1024x683.webp)