Stay informed Archives - Page 93 of 363

Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent [MC1162751]

Message ID: MC1162751 We are announcing the ability to update your knowledge base using the Customer Knowledge Management Agents. This feature will reach general availability on October 31, 2025. How does this affect me? Customer Knowledge Management Agent lets you…

Modern Workspace Pro 30 September 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements [MC1162743]

Message ID: MC1162743 We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help customer service representatives increase productivity in Dynamics 365 Contact Center. This feature will reach general…

Modern Workspace Pro 30 September 2025New feature, Stay informed

Microsoft Viva

(Updated) Copilot Dashboard: Updated meeting metrics for Intelligent Recap [MC1085574]

Message ID: MC1085574 (Updated) Updated September 30, 2025: We have updated the timeline. Thank you for your patience. Copilot Dashboard users can now view metrics that reflect both summarized and recapped meeting activity, offering a more complete view of Copilot’s impact…

Modern Workspace Pro 30 September 2025Admin impact, New feature, Stay informed, Updated message, User impact

Power Platform

Power Platform admin center – Copilot Settings being added for in-app agent features [MC1162460]

Message ID: MC1162460 Starting October 6, 2025, we will begin gradually rolling out a change to start honoring the five new Copilot Settings listed below for admins in Power Platform admin center. Chat Agent Data Entry Agent Data Exploration Agent…

Modern Workspace Pro 30 September 2025New feature, Stay informed

Exchange Online

Microsoft Outlook: Summarize email with Copilot chat [MC1162289]

Message ID: MC1162289 [Introduction]We're introducing a new way to quickly summarize emails using Copilot chat in Outlook. With a single click, users can generate concise summaries of email content, helping them stay focused and save time. This feature supports both…

Modern Workspace Pro 30 September 2025Admin impact, New feature, Stay informed, User impact

Microsoft 365 suite

Microsoft Copilot Studio: Agent ownership reassignment [MC1162291]

Message ID: MC1162291 [Introduction:]Starting in October 2025, Global Administrators and AI Administrators will gain the ability to reassign ownership of shared agents created within the organization. This update improves administrative control and ensures continuity in agent management, especially when employees…

Modern Workspace Pro 30 September 2025Admin impact, New feature, Stay informed, User impact

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…