Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 (Updated) Update: Release of this feature has been updated. We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This…
Tags: , , No Comments
Power Automate – Information about ‘Retry with AI vision’ functionality in Power Automate for desktop [MC1177141]
Posted inMicrosoft Power Automate

Power Automate – Information about ‘Retry with AI vision’ functionality in Power Automate for desktop [MC1177141]

Message ID: MC1177141 (Updated) We are announcing the introduction of the Retry with AI vision feature in error handling for UI and browser automation within Power Automate for desktop. This feature will be available for Public Preview in all Power…
Tags: , , No Comments
(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]
Posted inMicrosoft Teams

(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]

Message ID: MC1148543 (Updated) Updated October 22, 2025: We have updated the timeline. Thank you for your patience. IntroductionWe’re introducing Teams Collaborative Notes (powered by Loop) in group chats across desktop and web experiences. This feature enables users to co-create and…
Tags: , , , No Comments
(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

Message ID: MC1165054 (Updated) Updated October 22, 2025: We have updated the timeline. Thank you for your patience.[Introduction:]Microsoft is enhancing Copilot (Microsoft 365) with Context IQ (CIQ), a set of AI capabilities that allows users to search for, select, and…
Tags: , , , , No Comments
(Updated) Microsoft Outlook: Automatically display automapped calendars [MC906502]
Posted inMicrosoft 365 apps Microsoft 365 for the web

(Updated) Microsoft Outlook: Automatically display automapped calendars [MC906502]

Message ID: MC906502 (Updated) Updated October 22, 2025: We have updated the timeline. Thank you for your patience. Coming soon: Users will be able to automatically see their automapped calendars when toggling from classic Microsoft Outlook to new Outlook for…
Tags: , , , , No Comments
(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]
Posted inMicrosoft 365 Copilot

(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

Message ID: MC1158329 (Updated) Updated October 22, 2025: We have updated the content below. Thank you for your patience. [Introduction:]We’re updating Memory in Microsoft 365 Copilot to improve personalization and enhance the user experience. With this update, Copilot will personalize responses…
Tags: , , , , No Comments