Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Dynamics 365 Contact Center – Understand outcomes of proactive engagements [MC1163117]

Message ID: MC1163117 We are announcing the availability of the Understand outcomes of proactive engagements feature in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? Predefined actions for scenarios…

Modern Workspace Pro 1 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views [MC1163115]

Message ID: MC1163115 We are announcing the release of OOTB Analytics Enhancements – Time Window, BU Filters and improvements to agent views in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this…

Modern Workspace Pro 1 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Consult with workgroup, queue using intent [MC1163097]

Message ID: MC1163097 We are announcing the ability to use Copilot's intent knowledge base to effectively consult with the required workgroups and queues in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does…

Modern Workspace Pro 1 October 2025New feature, Stay informedNo Comments

Microsoft Power Automate

Power Automate for desktop – Assign custom names to actions in desktop flows [MC1163100]

Message ID: MC1163100 We are announcing the ability to assign custom names to actions in desktop flows in Power Automate for desktop. This feature will reach general availability on October 31, 2025. How does this affect me? This feature enables…

Modern Workspace Pro 1 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations [MC1163093]

Message ID: MC1163093 We are announcing the ability to use Copilot's intent knowledge base to route conversations to the appropriate service representative in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this…

Modern Workspace Pro 1 October 2025New feature, Stay informedNo Comments

Microsoft Power Automate

Power Automate – Enable version control for desktop flows [MC1163091]

Message ID: MC1163091 We are announcing the ability to enable version control for desktop flows, allowing users to identify changes and their origins with version control in Power Automate for desktop. This feature will reach general availability on October 31,…

Modern Workspace Pro 1 October 2025New feature, Stay informedNo Comments

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…