Posted inDynamics 365 Apps
Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in [MC1138823]
Message ID: MC1138823 We are announcing the ability to enable service representative's microphones to be connected prior to calls beginning in Dynamics 365 Contact Center. This feature is currently available in preview.How does this affect me?This option helps reduce latency…