Posted inAmazon Web Services
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer [MC1296218]
Message ID: MC1296218 We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach general availability on May 30, 2026. How does this affect me? This feature enables…


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