Modern Workspace Pro - Page 84 of 245 - Stay Informed, Stay Ahead with Microsoft 365 Copilot

Limited Microsoft Planner Functionality for Shared Mailbox Users [MC1064044]

Message ID: MC1064044 We are reaching out to inform you of an upcoming change affecting users who access Microsoft Planner through shared mailboxes. Due to underlying permission model limitations, shared mailbox accounts will no longer be able to perform the…

Modern Workspace Pro 28 April 2025Admin impact1

Dynamics 365 Apps

Dynamics 365 Contact Center – Shift swapping for customer service representatives [MC1062980]

Message ID: MC1062980 We are announcing the shift swapping for customer service representatives feature for Dynamics 365 Contact Center. This feature allows customer representatives to control their schedules, enabling them to trade shifts directly with other representatives or by sending…

Modern Workspace Pro 26 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Shift bidding for customer service representatives [MC1062977]

Message ID: MC1062977 We are announcing the shift bidding for customer service representatives feature for Dynamics 365 Contact Center. This feature allows schedulers to manage and release shifts for bidding, allowing customer representatives to bid on shifts that align with…

Modern Workspace Pro 26 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Automated and manual scheduling for shift plans [MC1062976]

Message ID: MC1062976 We are announcing the Automated and manual scheduling for shift plans feature for Dynamics 365 Contact Center. This feature supports both manual and automated scheduling, enabling businesses to efficiently assign service representatives to shifts based on forecasted…

Modern Workspace Pro 26 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Introducing the Manage time-off requests feature [MC1062979]

Message ID: MC1062979 We are announcing the Manage Time-off Requests feature for Dynamics 365 Contact Center. This feature will allow service representatives to submit leave requests that supervisors can review, approve, and integrate into scheduling. This feature will reach general…

Modern Workspace Pro 26 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Create and manage shift plans for effective staffing and service coverage [MC1062974]

Message ID:MC1062974Message revision:[MC1062974]We are announcing the Create and manage shift plans for effective staffing and service coverage feature for Dynamics 365 Contact Center. This feature enables the creation of detailed shift plans that define staffing needs and required skills while…

Modern Workspace Pro 26 April 2025Stay informed

AI Logo Generator on Microsoft 365 Copilot Chat: Now Easily Accessible from the Teams Chat List [MC1098161]19 June 2025
This update seems subtle but strategic. Streamlining Copilot access in Teams could help organizations better evaluate its potential before committing…
Photo to Coloring on Updated: Microsoft Teams: Introducing the Network Strength Indicator [MC1077865]11 June 2025
A visual network strength indicator seems like a small tweak, but it could go a long way in reducing confusion…
AI Music Generator on Microsoft Teams: Enhanced peripheral data in Pro Management portal reports for BYOD spaces [MC1090689]10 June 2025
I can see how this new peripheral health reporting could be really helpful in large office environments. It’s not always…
Photo to Coloring on Microsoft Viva Engage: Copilot adoption community now available to all tenants [MC1090697]10 June 2025
Removing the Copilot license requirement is a smart move. Now, more organizations can engage with the community, get familiar with…
AI Music Generator on Now available: two new Copilot experiences10 June 2025
It’s exciting to see Microsoft prioritize ease of use with these new Copilot features. It will be interesting to see…