Mike Rosoft

Amazon Connect agent workspace enhances third-party applications to support new actions and workflows

Amazon Connect now allows businesses to introduce new actions and workflows into the agent workspace, powered by third-party applications running in the background. For example, when an agent logs in, they see a new training to complete, or when an…

Modern Workspace Pro 28 July 2025

Microsoft Teams

(Updated) Microsoft Teams | New in Admin Center: Self-Serve Fixes for Porting Rejections [MC1119404]

Message ID: MC1119404 (Updated) Updated July 28, 2025: We have updated the timeline. Thank you for your patience.IntroductionWe're introducing a new self-service capability in the Teams Admin Center (TAC) that allows Teams Phone administrators to resolve and resubmit certain porting…

Modern Workspace Pro 28 July 2025Feature update, Stay informed, Updated message, User impact

Microsoft Teams

Immersive events in Microsoft Teams is available in public preview [MC1123552]

Message ID: MC1123552 What and Why We’re introducing immersive events in Microsoft Teams, enabling organizers to host interactive virtual experiences using avatars in customizable 3D environments. This feature enhances engagement for remote and hybrid meetings by allowing attendees to move…

Modern Workspace Pro 28 July 2025Admin impact, Stay informed, User impact

SharePoint Online

(Updated) Microsoft SharePoint: Updated Page Analytics [MC1069561]

Message ID: MC1069561 (Updated) Updated July 28, 2025: We have updated the timeline. Thank you for your patience. Microsoft SharePoint Page Analytics will soon be upgraded with new capabilities. This rollout will be targeted to SharePoint News posts only. All…

Modern Workspace Pro 28 July 2025New feature, Stay informed, Updated message, User impact

Amazon Web Services

Amazon Connect Contact Control Panel (CCP) launches refreshed look and feel

The Amazon Connect Contact Control Panel (CCP) now features an updated user interface using Cloudscape Design System components to enhance agent productivity and focus. The refreshed user interface includes a updated visual style for colors and buttons, and more visually…

Modern Workspace Pro 28 July 2025

Google Cloud Platform

GCP Release Notes: July 28, 2025

Apigee X Announcement On July 28, 2025, we released an updated version of Apigee (1-15-0-apigee-7). Note: Rollouts of this release began today and may take four or more business days to be completed across all Google Cloud zones. Your instances…

Modern Workspace Pro 28 July 2025

MC1479517: SharePoint Adds HTML Page Creation and Editing with Copilot

MC1479509: Outlook Adds Automatic Spell Check Before Sending Emails

MC1479512: Microsoft Teams Reorganizes Events Licensing into Foundational and Advanced Feature Tiers

MC1479506: Microsoft Teams Video Recap Expands Language Support to 23 Languages

MC1479513: Outlook Adds Symbol Insertion to Email Composition

MC1479508: Microsoft Planner Adds Automatic Expiration for Inactive Meeting-Created Plans

MC1479514: Microsoft Teams Enables File Sharing by Default in External (Federated) Chats

MC1187682: Microsoft Edge for Business Adds Summarization and Contextual Grounding with Microsoft 365 Copilot Chat

MC796790: Microsoft 365 Unifies App and Agent Management Across Teams, Outlook, and Copilot

Amazon Connect agent workspace enhances third-party applications to support new actions and workflows

(Updated) Microsoft Teams | New in Admin Center: Self-Serve Fixes for Porting Rejections [MC1119404]

Immersive events in Microsoft Teams is available in public preview [MC1123552]

(Updated) Microsoft SharePoint: Updated Page Analytics [MC1069561]

Amazon Connect Contact Control Panel (CCP) launches refreshed look and feel

GCP Release Notes: July 28, 2025

Modern Workspace Pro