Dynamics 365 Customer Service – Configure quality evaluation with quality evaluation agent [MC1178985]

Dynamics 365 Customer Service – Configure quality evaluation with quality evaluation agent [MC1178985]

Message ID: MC1178985 We are announcing the ability to configure quality evaluation framework with Quality Evaluation Agent in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025. How does this affect me? The evaluation framework…
Microsoft Power Platform: Details on AI Builder capacity packs end of sale [MC1178508]

Microsoft Power Platform: Details on AI Builder capacity packs end of sale [MC1178508]

Message ID: MC1178508 [Introduction:] Early October, Microsoft announced the transition from AI Builder service credits to Copilot Credits. Based on feedback we’ve received, we are making a modification to the use of seeded credits and are providing more details on…
Microsoft Teams town halls: Full HD (1080p) video resolution coming to Teams Premium [MC1178507]

Microsoft Teams town halls: Full HD (1080p) video resolution coming to Teams Premium [MC1178507]

Message ID: MC1178507 [Introduction] We’re enabling 1080p resolution (1920 x 1080 pixels) for Microsoft Teams town halls, delivering a significant upgrade in video quality for your online events. This enhancement allows for sharper, more professional-looking broadcasts—making speaker video and shared…