(Updated) Entra ID: Upcoming changes to support passkey profiles in the authentication methods policy (preview) [MC1097225]

(Updated) Entra ID: Upcoming changes to support passkey profiles in the authentication methods policy (preview) [MC1097225]

Message ID: MC1097225 (Updated) Updated October 20, 2025: We have updated the rollout timelines and content below. Thank you for your patience.In November 2025, we will expand the passkey (FIDO2) authentication methods policy in Microsoft Entra ID to support passkey…
Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]

Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]

Message ID: MC1175088 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for Contact Center historical analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does…