![Upcoming changes to email service notification recipients [MC931290]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-27578992-1024x683.webp)
Message ID: MC931290
Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.
To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.
How does this affect me?
Previously, email service notifications were sent to users who were assigned the System Administrator role in an environment, with the option for admins to add additional recipients via a PowerShell cmdlet.
Starting January 17, 2025, only users assigned a Dynamics 365 administrator or Power Platform administrator role in the Microsoft 365 admin center, or Microsoft Entra admin center, will receive email notifications.
Important note: This change does not affect message center email notifications.
What actions do I need to take?
Please ensure users who are intended to receive the email service notifications have one of the required roles assigned by January 17, 2025, to avoid any disruption in service communications.
To assign a service admin role to a user, follow refer to the following articles:
Additionally, review the other ways of receiving email from Message Center, or the Service health dashboard, to ensure visibility of the primary communication channels.
Source: Microsoft
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The upcoming changes to email service notification recipients are set to have a significant impact on both administrators and users alike. With the shift in policy effective January 17, 2025, only those holding the Dynamics 365 or Power Platform administrator roles will receive these crucial notifications. This means that admins will need to be diligent in assigning the appropriate roles to ensure that all necessary team members stay informed.
For administrators, this change could streamline the notification process by reducing the number of recipients, allowing them to focus on the most pertinent information without the clutter of unnecessary emails. However, it also places a greater responsibility on them to ensure that the right people have access to these vital updates. It’s a bit like being an orchestra conductor; you need to ensure that everyone has their instrument tuned and is in the right seat before the music starts!
Users, on the other hand, may find themselves at the mercy of their admin’s role assignment decisions. If they’re not included in the new notification group, they might miss out on important updates that could affect their work. It’s essential for users to communicate with their administrators, ensuring that they have the roles needed to receive these notifications. After all, nobody wants to be the last to know when the next big update is rolling out!
In terms of impact, this change could lead to improved communication efficiency and clarity within organizations. However, it also necessitates that both admins and users are proactive in their roles. A little humor can go a long way here—let’s just hope nobody tries to assign their pet goldfish as a Dynamics 365 admin in a bid to get those notifications!
As we navigate these changes, I encourage everyone to share their thoughts and experiences in the comments below. How do you think this will affect your organization? Have you already taken steps to prepare for the transition? Let’s discuss! For more insights and updates, check out additional posts at https://mwpro.co.uk.