Microsoft Power Platform: Details on AI Builder capacity packs end of sale [MC1178508]

Message ID: MC1178508

[Introduction:]

Early October, Microsoft announced the transition from AI Builder service credits to Copilot Credits. Based on feedback we’ve received, we are making a modification to the use of seeded credits and are providing more details on the end of renewal of Capacity Add-ons.

[When this will happen:]

Rollout begins on November 1, 2025.

• November 1, 2025: End of sale for AI Builder service credits add-ons
• November 1, 2026: End of AI Builder service credits included in eligible SKUs (seeded credits) for all customers
• November 1, 2026: End of life for AI Builder service credits add-ons (end of renewal and additional purchase for existing customers)

[How this affects your organization:]

Who is affected: Admins managing Power Apps, Power Automate, and Dynamics 365 Finance environments that currently include or purchase AI Builder service credits.

What will happen:

Licensing and credit transition

• As announced in Message MC1163767, AI Builder service credits will no longer be available for purchase in add-ons after November 2025. Instead, customers can use Copilot Credits to run AI Builder features.
• Licenses with seeded AI Builder capacity will continue to provide seeded capacity up to November 1, 2026. Seeded capacity won’t be based on a snapshot but will be based on actual number of owner licenses. From November 1, 2026, all seeded credits will be totally removed for both active and new subscriptions.
• AI Builder service credits add-ons will be discontinued (End of Sale) on November 1, 2025. Renewal and additional purchase for existing customers will still be possible up to November 1, 2026 (End of Life).
• AI Builder service credits purchased in AI Builder service credits add-ons can continue to be used as long as their subscriptions are active.

[What you can do to prepare:]

• Review your current AI Builder service credit usage in the Power Platform admin center and plan for progressive transition to Copilot Credits.
• Communicate this change to your internal stakeholders and helpdesk teams.

Learn more:

• Copilot Credits based licensing | AI Builder | Power Platform| Microsoft Learn

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Source: Microsoft

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