[Introduction]
We are updating the AI Administrator role to support Agent 365. This update enables delegated, day-to-day agent management while preserving enterprise security and least-privilege principles.
The AI Admin role is designed for managing agent lifecycles and agentic users. By removing the dependency on Global Administrators for routine, agent-scoped actions, this change helps eliminate operational bottlenecks, supports scale, and maintains clear separation of duties. Global Admin elevation remains required only for rare, high-risk scenarios.
[When this will happen:]
General Availability: Rollout begins early March 2026; expected completion by late March 2026
[How this affects your organization:]
Who is affected
- Microsoft 365 tenants using Agent 365
- Administrators assigned the AI Administrator role
- Organizations that currently require Global Administrator involvement for routine agent management
What will happen
- AI Administrators can grant tenant-wide admin consent for apps and agents requesting permissions, except Microsoft Graph application permissions
- AI Admins can view basic subscription properties
- AI Admins can view agents flagged as risky through Microsoft Entra Identity Protection. Learn more: ID Protection for agents (Preview) (this article will be updated soon).
- To review existing capabilities of the AI Admin, visit AI Administrator.
- AI Admins can perform full CRUD (create, read, update, delete) operations on agents
- This includes adding, deleting, and managing agent credentials
- Agent management is available through the Microsoft 365 admin center, Microsoft Entra admin center, PowerShell, and APIs
What is not included
- Apps or agents requiring Microsoft Graph application permissions will continue to require Privileged Role Administrator or Global Administrator approval
[What you can do to prepare:]
- Review existing assignments for the AI Administrator role to ensure only appropriate users have access
- If you want to opt out, remove the AI Admin role from users who should not grant tenant-wide consent or manage agents
Review or update role assignments
- Sign in to the Microsoft 365 admin center at admin.cloud.microsoft using a Global Administrator or User Administrator account.
- Go to Roles > Role assignments.
- Select AI Administrator.
- Review the list of users assigned to the role.
- If needed, remove the role from users or add users who should legitimately manage AI agents.
Learn more: About administrator roles in the Microsoft 365 admin center – Microsoft 365 admin | Microsoft Learn
[Compliance considerations]
| Question | Explanation |
|---|---|
| Does the change alter how existing customer data is processed, stored, or accessed? | AI Administrators gain expanded permissions to manage agents and agent credentials, which may indirectly affect how agents access tenant data. |
| Does the change introduce or significantly modify AI or agent capabilities that interact with customer data? | The update expands AI Administrator authority over agent lifecycles and tenant-wide consent, increasing control over agent behavior and data access. |
| Does the change alter how admins can monitor or demonstrate compliance activities? | AI Administrators can now view agents flagged as risky through Identity Protection, improving visibility and compliance monitoring. |
| Does the change include an admin control, and can it be controlled through Entra ID role membership? | All new capabilities are governed by assignment of the AI Administrator role in Microsoft Entra ID. |
Source: Microsoft
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