Amazon Web Services

Amazon OpenSearch Serverless now supports backup and restore through the AWS Management Console. OpenSearch Serverless automatically backs up all collections and indexes in your account every hour and retains backups for 14 days. You can restore backups using either the…

Amazon Connect now provides conversational analytics for end-customer self-service interactions across voice and digital channels, helping you better understand and improve your customers' self-service experiences. This includes across PSTN/telephony, in-app and web-calling, web and mobile chat, SMS, WhatsApp Business messaging,…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) M7i instances powered by custom 4th Gen Intel Xeon Scalable processors (code-named Sapphire Rapids) are available in the Europe (Zurich) region. These custom processors, available only on AWS, offer up to 15%…

Amazon Inspector can now be enabled, configured and managed across your organization using AWS Org policies. With this new capability, you can centrally configure and manage scan types—such as Amazon EC2 scanning, ECR scanning, Lambda standard and Code Scanning, and…

Amazon Connect now routes calls between instances within the same account through the AWS global backbone, without relying on the Public Switched Telephony Network (PSTN) when both numbers are provisioned or ported into Amazon Connect. Customers calling between Amazon Connect…

Beginning today, customers can use Amazon Bedrock in the Africa (Cape Town), Canada West (Calgary), Mexico (Central), and Middle East (Bahrain) regions to easily build and scale generative AI applications using a variety of foundation models (FMs) as well as…