Amazon Web Services

The Amazon Connect agent workspace now includes an out-of-box analytics dashboard that provides agents with insights into their individual performance, such as contacts handled and average handle time. The dashboard also show agents their assigned queue metrics, such as contacts…

Starting today, customers can boot Amazon Elastic Compute Cloud (Amazon EC2) instances on AWS Outposts using boot volumes backed by NetApp® on-premises enterprise storage arrays and Pure Storage® FlashArray™, including authenticated and encrypted volumes. This enhancement supports both iSCSI SAN…

Amazon MemoryDB now supports an AWS Fault Injection Service action to pause replication for multi-Region clusters. FIS is a fully managed service for running controlled fault injection experiments to improve an application’s performance, observability, and resilience. Amazon MemoryDB Multi-Region is…

Amazon RDS for PostgreSQL 18 Beta 2 is now available in the Amazon RDS Database Preview Environment, allowing you to evaluate the pre-release of PostgreSQL 18 on Amazon RDS for PostgreSQL. You can deploy PostgreSQL 18 Beta 2 in the…

Today, Amazon AppStream 2.0 announces support for Graphics G6 instances, which are built on the EC2 G6 family, designed to cater to graphics-intensive applications. Amazon EC2 G6 instances feature NVIDIA L4 Tensor Core GPUs and third generation AMD EPYC processors.…

Amazon OpenSearch Service now allows seamless ingestion of data from Amazon Aurora MySQL and PostgreSQL, enabling customers to take advantage of advanced search capabilities like full-text, hybrid and vector search on their data in relational databases. Customers can now synchronize…