(Updated) Entra ID: Upcoming changes to support passkey profiles in the authentication methods policy (preview) [MC1097225]

(Updated) Entra ID: Upcoming changes to support passkey profiles in the authentication methods policy (preview) [MC1097225]

Message ID: MC1097225 (Updated) Updated October 15, 2025: We have updated the rollout timelines below. Thank you for your patience.In November 2025, we will expand the passkey (FIDO2) authentication methods policy in Microsoft Entra ID to support passkey profiles in…
Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This feature will reach general availability on October 20, 2025.…