Dynamics 365 Contact Center – Automatically handle waiting conversations when queues close or become unstaffed [MC1323827]

Dynamics 365 Contact Center – Automatically handle waiting conversations when queues close or become unstaffed [MC1323827]

Message ID: MC1323827 We are announcing the ability to automatically handle waiting conversations when queues close or become unstaffed in Dynamics 365 Contact Center. This feature will reach general availability on June 20, 2026.How does this affect me?This feature enhances…
Dynamics 365 Project Operations – Enable Project Revenue recognition using cost estimate instead of EAC [MC1323835]

Dynamics 365 Project Operations – Enable Project Revenue recognition using cost estimate instead of EAC [MC1323835]

Message ID: MC1323835 We are announcing the ability to enable Project Revenue recognition using the percentage of completion based on the cost estimate instead of the changing estimate at completion (EAC) in Dynamics 365 Project Operations. This feature reached public…
(Updated) Microsoft Purview: Data Security Investigations – AI analysis enhancements [MC1239175]

(Updated) Microsoft Purview: Data Security Investigations – AI analysis enhancements [MC1239175]

Message ID: MC1239175 (Updated) Updated May 26, 2026: We have updated the timeline. Thank you for your patience. [Introduction]We’re enhancing AI analysis in Data Security Investigations (DSI) to help analysts evaluate risky content more efficiently. These updates streamline the workflow by…
Microsoft Defender for Office 365: ZAP expands cleanup to Deleted Items [MC1323263]

Microsoft Defender for Office 365: ZAP expands cleanup to Deleted Items [MC1323263]

Message ID: MC1323263 [What and Why:] We are extending Zero-hour Auto Purge (ZAP) in Microsoft Defender for Office 365 to scan and remediate malicious messages located in users’ Deleted Items folders. This enhancement strengthens post-delivery protection by ensuring phishing, spam,…