Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Enhanced supervisor actions (Transfer, assign) [MC1173157]
Message ID: MC1173157 We are announcing enhanced supervisor actions in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does this affect me? This feature enables contact center supervisors to manage operations by assigning…
![Dynamics 365 Contact Center - Enhanced supervisor actions (Transfer, assign) [MC1173157] 1 Dynamics 365 Contact Center – Enhanced supervisor actions (Transfer, assign) [MC1173157]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-googledeepmind-18068768-1024x683.webp)
![(Updated) Entra ID: Upcoming changes to support passkey profiles in the authentication methods policy (preview) [MC1097225] 2 (Updated) Entra ID: Upcoming changes to support passkey profiles in the authentication methods policy (preview) [MC1097225]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-cottonbro-5054213-1024x683.webp)
![Dynamics 365 Customer Insights – Data – Filter rows from source data for better processing [MC1173012] 3 Dynamics 365 Customer Insights – Data – Filter rows from source data for better processing [MC1173012]](https://mwpro.co.uk/wp-content/uploads/2025/06/door-1587863_1920-1024x683.webp)

![Power Apps – Information regarding the end of support for Image to App & Figma to App features [MC1172509] 5 Power Apps – Information regarding the end of support for Image to App & Figma to App features [MC1172509]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-163007-1024x683.webp)
![Dynamics 365 Contact Center - Enable Intent group and agent group-based metrics and dimensions [MC1172377] 6 Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-mikhail-nilov-7681977-1024x683.webp)