Dynamics 365 Apps Archives - Page 17 of 39

Dynamics 365 Customer Service – Insert Copilot prompts in email templates [MC1162753]

Message ID: MC1162753 We are announcing the ability to insert Copilot prompts in email templates that will enable data to be auto populated when the email template is inserted in Dynamics 365 Customer Service. This feature will reach general availability…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent [MC1162751]

Message ID: MC1162751 We are announcing the ability to update your knowledge base using the Customer Knowledge Management Agents. This feature will reach general availability on October 31, 2025. How does this affect me? Customer Knowledge Management Agent lets you…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements [MC1162743]

Message ID: MC1162743 We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help customer service representatives increase productivity in Dynamics 365 Contact Center. This feature will reach general…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Boost pipeline by autonomously researching leads with Sales Qualification Agent [MC1159615]

Message ID: MC1159615 We are announcing the general availability of Sales Qualification Agent in Dynamics 365 Sales, which autonomously researches and engages leads, and hands off to sellers only those that have demonstrated purchase intent. This feature will reach general…

Modern Workspace Pro 26 September 2025Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Accelerate data entry using form fill assist toolbar [MC1158841]

Message ID: MC1158841 We are announcing the ability to extract key details, such as names, phone numbers, addresses, and company info from uploaded content, and intelligently map them to the right fields in the sales form in Dynamics 365 Sales.…

Modern Workspace Pro 24 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid [MC1158134]

Message ID: MC1158134 We are announcing the find, filter, and sort using natural language with smart grid feature for Dynamics 365 Sales. With this feature users can find and filter leads and opportunities using natural language queries. This feature will…

Modern Workspace Pro 23 September 2025Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]