Dynamics 365 Customer Insights – Journeys – Tailor follow-up strategies by reacting to multiple customer actions at once [MC1091681]

Dynamics 365 Customer Insights – Journeys – Tailor follow-up strategies by reacting to multiple customer actions at once [MC1091681]

Message ID: MC1091681We are announcing the ability for marketers and journey designers to simultaneously branch on multiple marketing interactions and enhance customer journeys by using combined triggers to deliver personalized follow-ups in Dynamics 365 Customer Insights - Journeys. This feature…
Dynamics 365 Contact Center – NLU+ for Dynamics 365 Contact Center within Copilot Studio [MC1082062]

Dynamics 365 Contact Center – NLU+ for Dynamics 365 Contact Center within Copilot Studio [MC1082062]

Message ID: MC1082062We are announcing the ability for administrators to add custom Natural Language Understanding (NLU) models tailored to your organization in Dynamics 365 Contact Center. This feature will reach general availability on June 24, 2025. How does this affect…
Dynamics 365 Project Operations – Enable number sequences in expense management [MC1079742]

Dynamics 365 Project Operations – Enable number sequences in expense management [MC1079742]

Message ID: MC1079742 (Updated)We are announcing the ability to enable number sequences in expense management in Dynamics 365 Project Operations. This feature will reach general availability in September 2025. A follow-up message will be published at that time to confirm…
Dynamics 365 Project Operations – Edit per diem transaction date, exchange rate in expense management [MC1079708]

Dynamics 365 Project Operations – Edit per diem transaction date, exchange rate in expense management [MC1079708]

Message ID: MC1079708 (Updated)We are announcing the ability to edit transaction dates and exchange rates for per diem expenses to improve flexibility and accuracy in expense reporting, in Dynamics 365 Project Operations. This feature will reach general availability in September…