Posted inDynamics 365 Apps
Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in [MC1138823]
Message ID: MC1138823 We are announcing the ability to enable service representative's microphones to be connected prior to calls beginning in Dynamics 365 Contact Center. This feature is currently available in preview.How does this affect me?This option helps reduce latency…
![Dynamics 365 Customer Service & Dynamics 365 Contact Center - Set up microphone connection on representative sign-in [MC1138823] 1 Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in [MC1138823]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-steve-12891176-1024x683.webp)
![Dynamics 365 Customer Insights - Journeys - Simplify forms by filtering choices based on previous answers [MC1138227] 2 Dynamics 365 Customer Insights – Journeys – Simplify forms by filtering choices based on previous answers [MC1138227]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-googledeepmind-25626514-1024x683.webp)
![Dynamics 365 Sales - Sales Qualification Agent is now fully autonomous [MC1137668] 3 Dynamics 365 Sales – Sales Qualification Agent is now fully autonomous [MC1137668]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-scottwebb-532574-1024x683.webp)
![Dynamics 365 Project Operations – Enable contract line default financial dimensions for expenses [MC1134563] 4 Dynamics 365 Project Operations – Enable contract line default financial dimensions for expenses [MC1134563]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-fwstudio-33348-139319-1024x683.webp)
![Dynamics 365 Project Operations - Post expenses on the expense report posting date [MC1133900] 5 Dynamics 365 Project Operations – Post expenses on the expense report posting date [MC1133900]](https://mwpro.co.uk/wp-content/uploads/2025/06/ai-7977960_1920-1024x683.webp)
![Dynamics 365 Project Operations - Edit per diem transaction date, exchange rate in expense management [MC1133875] 6 Dynamics 365 Project Operations – Edit per diem transaction date, exchange rate in expense management [MC1133875]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-tirachard-kumtanom-112571-347139-1024x768.webp)