Dynamics 365 Apps

Message ID: MC1169039 We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This feature will reach general availability on December 15, 2025.How does this affect me?With this…

Message ID: MC1168899 We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, customer service representatives…

Message ID: MC1168267 We are announcing the ability to leverage Copilot Studio agents to engage in real-time personalized voice conversations, offering alternative, solutions-based ongoing dialogue with your customers in Dynamics 365 Customer Insights – Journeys. This feature will reach general…

Message ID: MC1168232 We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This feature enables…

Message ID: MC1168195 We are announcing the ability to create an event portal on your own website using the event API in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on October 31, 2025.How does this…