Dynamics 365 Apps

Message ID: MC1167093 On November 1, 2025, we are releasing an update that introduces a change for Solution entity permissions. This change enforces WRITE permissions on the Solution entity, allowing users to add or remove solution components within a solution.…

Message ID: MC1166673 We are announcing the ability to use enhanced real-time translation (RTT) in Dynamics 365 Contact Center. This feature will reach public preview on October 31, 2025. How does this affect me? With this feature, you will have…

Message ID: MC1165529 We are announcing new timeout rules logic for Representative Non-Response Time and open state conversations in Dynamics 365 Customer Service. This feature will reach general availability on November 3, 2025. How does this affect me? We are…

Message ID: MC1163796 We are announcing the ability to configure feedback surveys for the chat and digital channels using Copilot Studio to create and manage surveys that go out to the customers after a conversation ends in Dynamics 365 Contact…