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Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Quality Evaluation Agent Evaluation Criteria Extensibility [MC1225438]
Message ID: MC1225438 We are announcing Quality Evaluation Agent Evaluation Criteria Extensibility in Dynamics 365 Customer Service. This feature will reach general availability on February 6, 2026. How does this affect me? This feature enables organizations to enforce a shared…
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