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Home » Power Platform » Page 94

Dynamics 365 Contact Center – Edit business rules for omnichannel AI agents [MC1061533]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Edit business rules for omnichannel AI agents [MC1061533]

Message ID: MC1061533 We are announcing the Edit business rules for omnichannel AI agents feature for Dynamics 365 Contact Center. This feature enables users to design voice AI agent configurations to manage behaviors that can be dynamically altered in near…
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Posted by Modern Workspace Pro 24 April 2025Tags: New feature, Stay informed1
Dynamics 365 Contact Center – Route to least active representatives in messaging channels [MC1061481]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Route to least active representatives in messaging channels [MC1061481]

Message ID: MC1061481 We are announcing the Route to least active representatives in messaging channels feature for Dynamics 365 Contact Center. This feature will enable admins to configure least active assignment strategy on messaging queues to route the work items…
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Posted by Modern Workspace Pro 24 April 2025Tags: New feature, Stay informed1
Microsoft Copilot Studio – User like or dislike reactions to agent response available in Copilot Studio Analytics [MC1061050]
Posted inPower Platform

Microsoft Copilot Studio – User like or dislike reactions to agent response available in Copilot Studio Analytics [MC1061050]

Message ID: MC1061050 We are announcing the User like or dislike reactions to agent response for Copilot Studio Analytics feature for Microsoft Copilot Studio. This feature allows users to react to agent responses by liking or disliking the response and…
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Posted by Modern Workspace Pro 23 April 2025Tags: New feature, Stay informed1
Microsoft Copilot Studio – Connect to external sources in agents through Single Sign-On [MC1061008]
Posted inPower Platform

Microsoft Copilot Studio – Connect to external sources in agents through Single Sign-On [MC1061008]

Message ID: MC1061008 We are announcing the Connect to external sources in agents through Single Sign-On (SSO) feature for Microsoft Copilot Studio. This feature allows users to build agents that connect to external sources without needing to manually authenticate each…
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Posted by Modern Workspace Pro 23 April 2025Tags: New feature, Stay informed1
Power Automate – Integrate Copilot in Process Mining analysis [MC1061019]
Posted inMicrosoft Power Automate

Power Automate – Integrate Copilot in Process Mining analysis [MC1061019]

Message ID: MC1061019 We are announcing the Integrate Copilot in Process Mining analysis feature for Power Automate. This feature enables you to create views and drill down into insights through an iterative conversational interface that democratizes the use of Power…
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Posted by Modern Workspace Pro 23 April 2025Tags: New feature, Stay informed1
Microsoft Copilot Studio – Add suggested prompts to custom agents [MC1060937]
Posted inPower Platform

Microsoft Copilot Studio – Add suggested prompts to custom agents [MC1060937]

Message ID: MC1060937 We are announcing the add suggested prompts to custom agents feature for Copilot Studio. This feature allows users to add suggested prompts that their agent will support. This feature will reach general availability on May 12, 2025.…
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Posted by Modern Workspace Pro 23 April 2025Tags: New feature, Stay informed1

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🔥 Google Cloud Platform January 2026 updates are here! In this quick video, we cover the biggest changes you need to know: ✅ Capacity Planner API now in preview with support for C#, Java, Python, Node.js, and more. ✅ GKE 1.35 launches in the Rapid channel, featuring in-place Pod resize and writable cgroups for better resource control. https://mwpro.co.uk/blog/2026/01/09/gcp-release-notes-january-08-2026/ Stay ahead in cloud innovation—subscribe for more GCP, AWS, and Microsoft 365 updates! 👉 Visit https:// mwpro.co.uk for the latest news, announcements, and expert insights. #GoogleCloud #GCP #Kubernetes #CloudComputing #DevOps
GCP January 2026 Updates: Capacity Planner API & GKE 1.35 Explained
Hands-free productivity is here! Microsoft 365 Copilot now lets you start voice interactions on Windows devices with a simple command: ‘Hey Copilot’. No clicks, no interruptions—just speak and get answers instantly. 📅 Rollout Timeline: Preview began late November 2025 Global availability expected by late January 2026 👉 Want more Microsoft 365 updates, tips, and tutorials? ✅ Subscribe for weekly insights and deep dives. 🌐 Read the full article: https://mwpro.co.uk/blog/2026/01/07/updated-microsoft-365-copilot-hey-copilot-to-start-voice-in-copilot-on-windows-devices-mc1189003/ 🌐 Visit https://mwpro.co.uk for more resources. #Microsoft365 #Copilot #Windows11 #ProductivityTips #AIForWork #VoiceCommands #ModernWorkplace #MWPro
Say ‘Hey Copilot’ to Start Voice Chat on Windows – Rolling Out Now!
Microsoft 365 admins — this one’s for you! Microsoft has officially launched its native Slack-to-Teams migration tool (MC1213779), and it’s rolling out globally from December 2025 through March 2026. In this short explainer, Modern Workspace Pro breaks down everything you need to know: ✅ Migrate Slack public & private channels ✅ Preserve messages, threads, files & memberships ✅ No third-party tools or extra licences needed ✅ Secure, guided UI via Microsoft 365 Admin Center ⚠️ Limitations: No DMs, Slack Connect, or apps (yet!) 📅 Available now in General Availability — check your Admin Center today! 💡 For the full guide and latest updates on Microsoft 365, Copilot, Azure, and modern workspace tools, visit: https://mwpro.co.uk 👍 Like, 💬 comment with your questions, and 🔔 subscribe for more expert insights! #Microsoft365 #SlackToTeams #MicrosoftTeams #CloudMigration #ModernWorkspace #MWPro #TechTips #DigitalTransformation
Microsoft's New Slack-to-Teams Migration Tool: Seamless, Secure & Free! (Now Rolling Out)
Is Microsoft Work IQ the future of workplace productivity—or a step too far into employee surveillance? In this video, we explore the ethics of Microsoft’s new Work IQ platform, an AI-powered intelligence layer in Microsoft 365 that learns how your organisation works. From analysing emails and meetings to mapping collaboration patterns, Work IQ promises smarter, context-aware assistance through Copilot. But what does this mean for employee autonomy and privacy? We’ll cover: 🔍 What Microsoft Work IQ is and how it works 🛡️ Privacy, GDPR, and data protection safeguards ⚖️ The benefits vs. concerns for employee autonomy 📊 Real-world examples from organisations using workplace analytics 🤖 How Google, Meta, and Amazon compare 💬 Thought-provoking questions to spark discussion 💡 Would you trade a bit of privacy for fewer meetings and smarter AI support? Or does this feel like Big Brother at work? 👇 Share your thoughts in the comments: Has your workplace implemented productivity analytics? Would you feel empowered or uneasy with Work IQ? Helpful teammate or digital overseer? 🔔 Subscribe for more insights on workplace tech and ethics 🌐 More at: https://mwpro.co.uk 📣 Let’s navigate the future of work—together. #MicrosoftWorkIQ #WorkplaceAnalytics #EmployeeAutonomy #AIinWorkplace #WorkplaceEthics #Microsoft365 #VivaInsights #FutureOfWork #DigitalSurveillance
Microsoft Work IQ: Productivity Revolution or Digital Surveillance? #MicrosoftWorkIQ
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Latest Comments

  1. GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026

    This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…

  2. GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026

    This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…

  3. GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026

    The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…

  4. Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025

    Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…

  5. URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025

    ... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]

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