Dynamics 365 Apps Archives - Page 6 of 39

Dynamics 365 Contact Center – Use voice proactive outbound analytics [MC1181924]

Message ID: MC1181924 We are announcing the ability to use voice proactive outbound analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does this affect me? This feature introduces the proactive outbound…

Modern Workspace Pro 31 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Transfer conversation to workgroup, queue using intent [MC1181910]

Message ID: MC1181910 We are announcing Copilot-powered intent-based transfer capabilities for customer service workflows. This feature will reach general availability on October 31, 2025.How does this affect me?Customer service representatives can now use Copilot-powered intent suggestions to transfer conversations to…

Modern Workspace Pro 31 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enable SIP X header support for context transfer [MC1181912]

Message ID: MC1181912 We are announcing the ability to enable SIP X header support for context transfer in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025. How does this affect me? This feature enhances…

Modern Workspace Pro 31 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps Microsoft Dataverse

Microsoft Dataverse[MB3.1][JW3.2][AL3.3], Dynamics 365 Apps – Storage capacity and entitlements update [MC1181915]

Message ID: MC1181915 Starting December 1, 2025, we are increasing default storage for Dataverse (per tenant entitlements) across all Dynamics 365 apps (excluding Business Central) and Power Platform. Dataverse and storage for Dynamics 365 enterprise resource planning (ERP) applications (Finance,…

Modern Workspace Pro 31 October 2025Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Host large-scale online events with Teams Town Hall [MC1181646]

Message ID: MC1181646 We are announcing the ability to integrate Microsoft Teams Town Hall into Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on November 30, 2025.How does this affect me?When enabled, you may now create…

Modern Workspace Pro 30 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Tag email templates with line-of-business [MC1181645]

Message ID: MC1181645 We are announcing the ability for admins to add line-of-business (LOB) tags, customize views, and perform bulk actions on email templates in Dynamics 365 Customer Service. This feature will reach general availability on November 30, 2025. How…

Modern Workspace Pro 30 October 2025New feature, Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]