Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Enhanced real-time translation [MC1166673]
Message ID: MC1166673 We are announcing the ability to use enhanced real-time translation (RTT) in Dynamics 365 Contact Center. This feature will reach public preview on October 31, 2025. How does this affect me? With this feature, you will have…
![Dynamics 365 Contact Center – Enhanced real-time translation [MC1166673] 1 Dynamics 365 Contact Center – Enhanced real-time translation [MC1166673]](https://mwpro.co.uk/wp-content/uploads/2025/06/woman-6572974_1920-1024x683.webp)
![Dynamics 365 Customer Service - New timeout rules logic for Representative Non-Response time and open state conversation [MC1165529] 2 Dynamics 365 Customer Service – New timeout rules logic for Representative Non-Response time and open state conversation [MC1165529]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-andre-furtado-43594-370717-1024x683.webp)
![Dynamics 365 Contact Center – Use representatives for commercial proactive engagement [MC1163122] 3 Dynamics 365 Contact Center – Use representatives for commercial proactive engagement [MC1163122]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-blooddrainer-391831-1024x683.webp)
![Dynamics 365 Contact Center - Use pre-connection audio checks [MC1163799] 4 Dynamics 365 Contact Center – Use pre-connection audio checks [MC1163799]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-karolina-grabowska-4039487-1024x683.webp)
![Dynamics 365 Contact Center - Use feedback agent in chat and digital channels [MC1163796] 5 Dynamics 365 Contact Center – Use feedback agent in chat and digital channels [MC1163796]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-220769-1024x683.webp)
![Dynamics 365 Contact Center - Play audible sound for call connection [MC1163792] 6 Dynamics 365 Contact Center – Play audible sound for call connection [MC1163792]](https://mwpro.co.uk/wp-content/uploads/2025/06/eye-1363161_1920-1024x683.webp)