![Dynamics 365 Contact Center – Use intent to consult with a user [MC1127830]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-olly-3755755-1024x683.webp "Dynamics 365 Contact Center – Use intent to consult with a user [MC1127830] 1")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use intent to consult with a user [MC1127830]
Message ID: MC1127830 We are announcing the ability for customer service representatives to use Copilot-powered intent suggestions to consult with another representative in Dynamics 365 Contact Center. This feature will reach general availability on September 1, 2025.How does this affect…
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