Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations [MC1163093]

Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations [MC1163093]

Message ID: MC1163093 We are announcing the ability to use Copilot's intent knowledge base to route conversations to the appropriate service representative in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this…
(Updated) Retirement of the SharePoint SendEmail API [MC921752]

(Updated) Retirement of the SharePoint SendEmail API [MC921752]

Message ID: MC921752 (Updated) Updated September 30, 2025: As a reminder from the post announced on October 31st, 2024, we will be retiring the Utility.SendEmail API on October 31st, 2025. In addition, you are now able to identify usage of the…
(Updated) Retiring Power BI “Visualize the List” and “Visualize the Library” Features in SharePoint Online [MC1156359]

(Updated) Retiring Power BI “Visualize the List” and “Visualize the Library” Features in SharePoint Online [MC1156359]

Message ID: MC1156359 (Updated) Updated September 30, 2025: We have updated the content. Thank you for your patience.IntroductionTo streamline reporting experiences and focus development efforts on modern integration paths, we’re retiring the legacy Power BI integration within SharePoint lists and…