Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Debug routing issues with Application Insights dashboard [MC1210743]
Message ID: MC1210743 We are announcing the ability to debug routing issues with the Application Insights dashboard in Dynamics 365 Contact Center. This feature will reach general availability on January 31, 2026. How does this affect me? This feature provides…
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![Microsoft 365 Copilot for Service – Create case records from customer emails with one click [MC1204498] 4 Microsoft 365 Copilot for Service – Create case records from customer emails with one click [MC1204498]](https://mwpro.co.uk/wp-content/uploads/2025/06/swimming-1199678_1920-1024x683.webp)
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