![Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights [MC1163730]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-padrinan-194096-1024x683.webp "Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights [MC1163730] 1")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights [MC1163730]
Message ID: MC1163730 We are announcing the ability to monitor the lifecycle of a work item through Application Insights in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?This feature enables…
![[Updated] Microsoft Copilot Studio – Information about hosted browser in computer use [MC1146242]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-1045299-1024x683.webp "[Updated] Microsoft Copilot Studio – Information about hosted browser in computer use [MC1146242] 2")
![Dynamics 365 Contact Center – Select a representative automatically in consult to queue [MC1163735]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-canvastudio-3153198-1024x683.webp "Dynamics 365 Contact Center - Select a representative automatically in consult to queue [MC1163735] 3")
![Dynamics 365 Contact Center – Enable deep noise suppression [MC1163721]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-conojeghuo-173294-1024x683.webp "Dynamics 365 Contact Center – Enable deep noise suppression [MC1163721] 4")
![Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-274192-1024x683.webp "Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732] 5")
![Power Platform – Record actual label values in Dataverse audit logs [MC1163694]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pachon-in-motion-426015731-18337644-1024x683.webp "Power Platform - Record actual label values in Dataverse audit logs [MC1163694] 6")