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Prioritise Microsoft Changes with MWPro Impact Scores

See who is affected, what action is recommended and which updates deserve immediate attention.

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Posted inDynamics 365 Apps

MC1465523: Dynamics 365 Customer Service Adds AI-Powered Autonomous Email Resolution

1 September 20263 minutes
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Posted inDynamics 365 Apps

MC1465492: Dynamics 365 Customer Service Adds Capacity Planning for Combined Queues via Planning Groups

1 September 20263 minutes
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Posted inDynamics 365 Apps

MC1465398: Dynamics 365 Sales Adds Historical Deal Pattern Insights to Sales Opportunity Agent

1 September 20262 minutes
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Posted inDynamics 365 Apps

MC1465316: Dynamics 365 Project Operations Adds Time Zone-Agnostic Fields for Resource Planning

1 September 20262 minutes
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Posted inDynamics 365 Apps

MC1465314: Dynamics 365 Project Operations Adds What-If Analysis for Estimates

1 September 20262 minutes
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Posted inDynamics 365 Apps

MC1465309: Dynamics 365 Project Operations Adds Option to Update Key Fields During Copy Project Process

1 September 20262 minutes
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Posted inDynamics 365 Apps

MC1465307: Dynamics 365 Contact Center Adds Teams Presence Sync for Voice Conversations

1 September 20262 minutes
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Posted inDynamics 365 Apps

MC1465319: Dynamics 365 Contact Center Gets Redesigned Embedded CSR Widget for Smoother Multi-Conversation Management

1 September 20262 minutes
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Posted inPower Platform

MC1465301: Microsoft Copilot Studio Adds Entra ID Support for User and Service-to-Service Authentication

1 September 20262 minutes
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Posted inDynamics 365 Apps

MC1465279: Dynamics 365 Human Resources Adds Year-Round Contribution Changes and Automatic Life Insurance Enrollment

1 September 20263 minutes
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MC1464797: Dynamics 365 Contact Center Adds Sampling Percentage Control for Conversation Evaluations
Posted inDynamics 365 Apps

MC1464797: Dynamics 365 Contact Center Adds Sampling Percentage Control for Conversation Evaluations

MWPRO IMPACT SCORE OPERATIONAL IMPACT 17 0 25 50 75 100 LOW IMPACT • MONITOR ONLY Recommended Action: No immediate action needed. Keep this on your radar. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience Tenant…
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Posted by Modern Workspace Pro 31 August 2026Tags: New feature, Stay informed
MC1464762: Dynamics 365 Project Operations Adds Copy Functionality for Externally Scheduled Projects
Posted inDynamics 365 Apps

MC1464762: Dynamics 365 Project Operations Adds Copy Functionality for Externally Scheduled Projects

MWPRO IMPACT SCORE OPERATIONAL IMPACT 22 0 25 50 75 100 LOW IMPACT • MONITOR ONLY Recommended Action: No immediate action needed. Keep this on your radar. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience Microsoft…
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Posted by Modern Workspace Pro 31 August 2026Tags: New feature, Stay informed
MC1464753: Dynamics 365 Sales Gets Sales Agent for Record Creation in Copilot Chat
Posted inDynamics 365 Apps

MC1464753: Dynamics 365 Sales Gets Sales Agent for Record Creation in Copilot Chat

MWPRO IMPACT SCORE OPERATIONAL IMPACT 26 0 25 50 75 100 MODERATE IMPACT • ASSESS BUSINESS IMPACT Recommended Action: Take a look and decide whether this affects your tenant, users or support teams. ▶ What is MWPro Impact Score? Watch…
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Posted by Modern Workspace Pro 31 August 2026Tags: New feature, Stay informed
MC1464732: Dynamics 365 Sales Adds Autonomous Quote Generation and Self-Service Transactions via Sales Development Agent
Posted inDynamics 365 Apps

MC1464732: Dynamics 365 Sales Adds Autonomous Quote Generation and Self-Service Transactions via Sales Development Agent

MWPRO IMPACT SCORE OPERATIONAL IMPACT 34 0 25 50 75 100 MODERATE IMPACT • ASSESS BUSINESS IMPACT Recommended Action: Take a look and decide whether this affects your tenant, users or support teams. ▶ What is MWPro Impact Score? Watch…
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Posted by Modern Workspace Pro 31 August 2026Tags: New feature, Stay informed
MC1464712: Dynamics 365 Project Operations Adds Task-Level Calendars for Precise Planning
Posted inDynamics 365 Apps

MC1464712: Dynamics 365 Project Operations Adds Task-Level Calendars for Precise Planning

MWPRO IMPACT SCORE OPERATIONAL IMPACT 19 0 25 50 75 100 LOW IMPACT • MONITOR ONLY Recommended Action: No immediate action needed. Keep this on your radar. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience Tenant…
Read More
Posted by Modern Workspace Pro 31 August 2026Tags: New feature, Stay informed
MC1464686: Dynamics 365 Sales Adds Customizable Risk Criteria for Sales Opportunity Agent
Posted inDynamics 365 Apps

MC1464686: Dynamics 365 Sales Adds Customizable Risk Criteria for Sales Opportunity Agent

MWPRO IMPACT SCORE OPERATIONAL IMPACT 31 0 25 50 75 100 MODERATE IMPACT • ASSESS BUSINESS IMPACT Recommended Action: Take a look and decide whether this affects your tenant, users or support teams. ▶ What is MWPro Impact Score? Watch…
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Posted by Modern Workspace Pro 31 August 2026Tags: New feature, Stay informed

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