(Updated) Microsoft Teams: Enhanced media quality for Direct Guest Join [MC1268925]

(Updated) Microsoft Teams: Enhanced media quality for Direct Guest Join [MC1268925]

Message ID: MC1268925 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Microsoft Teams is enhancing media quality for Direct Guest Join (DGJ) to improve cross‑platform meeting experiences. These updates deliver higher video fidelity…
Dynamics 365 Customer Service- Auto regenerate evaluation summary based on final outcomes [MC1392321]

Dynamics 365 Customer Service- Auto regenerate evaluation summary based on final outcomes [MC1392321]

Message ID: MC1392321 We are announcing the ability to auto regenerate evaluation summaries based on final outcomes in Dynamics 365 Customer Service. This feature will reach general availability on July 3, 2026.How does this affect me?This feature ensures that evaluation…
(Updated) Microsoft Teams: Admin setting for simpler meeting passcodes (numeric‑only) [MC1232096]

(Updated) Microsoft Teams: Admin setting for simpler meeting passcodes (numeric‑only) [MC1232096]

Message ID: MC1232096 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction]Microsoft Teams is introducing simplified meeting passcodes to reduce friction when joining meetings, especially when participants must manually enter a passcode. This feature…
Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]

Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]

Message ID: MC1392339 We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will reach general availability on July 13, 2026.How does this affect me?This feature provides a single, shared…
(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]

(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]

Message ID: MC1288532 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re enhancing Customer Connect in Microsoft Teams by adding appointment booking, enabling customers to book follow-up meetings directly from your business website.…