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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Contact customers proactively with personalized options [MC1189618]
Message ID: MC1189618 We are announcing the ability to contact customers proactively with personalized options in Dynamics 365 Contact Center. This feature reached general availability on November 15, 2025.How does this affect me?This feature enables you to proactively engage with…
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![(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-merilin-kirsika-tedder-143869-635405-1024x683.webp "(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054] 3")
![(Updated) Copilot can now automatically reschedule 1:1 meetings and personal events based on your preferences [MC1184999]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-brett-sayles-1597776-1024x683.webp "(Updated) Copilot can now automatically reschedule 1:1 meetings and personal events based on your preferences [MC1184999] 4")
![(Updated) (Teams Premium) Customize the screen in Teams Town hall through “Manage what attendees see” [MC1152321]](https://mwpro.co.uk/wp-content/uploads/2025/06/city-5213052_1920-1024x683.webp "(Updated) (Teams Premium) Customize the screen in Teams Town hall through \"Manage what attendees see\" [MC1152321] 5")
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