Dynamics 365 Customer Service- Generate optimized schedule and shift plans using AI for workforce management (Preview) [MC1310420]

Dynamics 365 Customer Service- Generate optimized schedule and shift plans using AI for workforce management (Preview) [MC1310420]

Message ID: MC1310420 We are announcing the ability to generate optimized schedule and shift plans using AI for workforce management in Dynamics 365 Customer Service. This feature will reach public preview on May 31, 2026. How does this affect me?…
Power Automate – Create and visualize custom KPIs in the process intelligence experience [MC1310386]

Power Automate – Create and visualize custom KPIs in the process intelligence experience [MC1310386]

Message ID: MC1310386 We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Power Automate. This feature will reach public preview on May 31, 2026.How does this affect me?The process intelligence experience allows…