Posted inDynamics 365 Apps
Dynamics 365 Customer Service- Generate optimized schedule and shift plans using AI for workforce management (Preview) [MC1310420]
Message ID: MC1310420 We are announcing the ability to generate optimized schedule and shift plans using AI for workforce management in Dynamics 365 Customer Service. This feature will reach public preview on May 31, 2026. How does this affect me?…
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