Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect Customer now supports embedding Cases and Customer Profiles in custom agent applications

Amazon Connect Customer now enables you to embed Cases and Customer Profiles into custom agent applications, helping agents access case details and customer context alongside the tools they already use to resolve issues. Developers can use the Amazon Connect SDK…

Modern Workspace Pro 13 May 2026No Comments

Microsoft 365 apps

Collect Diagnostics change to Get Diagnostics for Outlook Mobile and Mac [MC1308855]

Message ID: MC1308855 [Introduction] We’re updating the Collect Diagnostics feature name to Get Diagnostics for Outlook Mobile and Outlook for Mac. Along with this rename, diagnostic logs sent during support interactions will now be routed through the Microsoft 365 diagnostics…

Modern Workspace Pro 13 May 2026Admin impact, Feature update, Plan for changeNo Comments

Microsoft Teams

Action required: Upgrade macOS 13 devices to maintain Teams desktop access [MC1308857]

Message ID: MC1308857 [Introduction] To maintain security, performance, and compatibility with newer macOS capabilities, Microsoft Teams will end support for desktop client updates on macOS 13 (Ventura). This ensures continued delivery of modern features and security updates on supported operating…

Modern Workspace Pro 13 May 2026Admin impact, Plan for change, Retirement, User impactNo Comments

Microsoft 365 Copilot (including Copilot Chat): Admin notifications for Copilot mobile app on macOS [MC1308856]

Message ID: MC1308856 [Introduction]To help organizations promote a secure and compliant AI experience on mobile devices, Microsoft is introducing a new Microsoft 365 Copilot Mobile card in the Copilot Control System, accessible via the Microsoft 365 Admin Center. This update…

Modern Workspace Pro 13 May 2026Admin impact, New feature, Stay informedNo Comments

Microsoft 365 suite

Microsoft 365 Copilot: Admins can manage agents at scale with bulk lifecycle actions [MC1308854]

Message ID: MC1308854 [Introduction]We are introducing new bulk agent lifecycle management capabilities in the Microsoft 365 admin center for Microsoft 365 Copilot. These updates enable bulk execution of key lifecycle actions, helping admins manage agents at scale by reducing manual,…

Modern Workspace Pro 13 May 2026Admin impact, New feature, Stay informed, User impactNo Comments

Cloudflare R2

R2 – R2 Data Catalog now exposes metrics via the GraphQL Analytics API

R2 Data Catalog is a managed Apache Iceberg data catalog built directly into your R2 bucket that allows you to connect query engines like R2 SQL, Spark, Snowflake, and DuckDB to your data in R2. You can now query analytics…

Modern Workspace Pro 13 May 2026No Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…