Dynamics 365 Apps Archives - Page 14 of 45

Dynamics 365 Customer Insights – Journeys – Create an event portal on your own website using WebApp [MC1178437]

Message ID: MC1178437 We are announcing the ability to create an event portal on your own website using WebApp in Dynamics 365 Customer Insights - Journeys. This feature reached general availability on October 14, 2025. How does this affect me?…

Modern Workspace Pro 23 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 (Updated) Update: Release of this feature has been updated. We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This…

Modern Workspace Pro 23 October 2025New feature, Stay informed, Updated messageNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]

Message ID: MC1175088 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for Contact Center historical analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does…

Modern Workspace Pro 18 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Use Assign option for cases to update capacity, presence [MC1173913]

Message ID: MC1173913 We are announcing the ability to use the Assign option on the case form to work with unified routing to update presence and capacity of service representatives in Dynamics 365 Customer Service. This feature will reach general…

Modern Workspace Pro 16 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Intent-based suggestions has been disabled [MC1173185]

Message ID: MC1173185 Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be disabled.How does this affect me? All existing Intent-based suggestions customers will need to manually…

Modern Workspace Pro 16 October 2025Admin impact, Prevent or fix issuesNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enhanced supervisor actions (Transfer, assign) [MC1173157]

Message ID: MC1173157 We are announcing enhanced supervisor actions in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does this affect me? This feature enables contact center supervisors to manage operations by assigning…

Modern Workspace Pro 15 October 2025New feature, Stay informedNo Comments

AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…
Trusted Script Enforcement in SharePoint Online: What’s Changing and How to Prepare with SPFx - Proteus on Content Security Policies (CSP) are coming to SharePoint Online and might impact your custom SPFx solutions [MC1193419]12 February 2026
[…] CSP is enforced, these patterns will cause breakages. Microsoft’s SharePoint team confirms that any SPFx solution loading scripts from…
Nana Banana UK AI Image Editor on Microsoft Teams: Meeting participants can request collaborative annotation sessions [MC1019312]10 February 2026
This collaborative annotation feature sounds like a huge leap forward for real-time screen sharing in Teams. Being able to instantly…