Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service [MC907920]
We are announcing the Create custom summaries for any record type in Customer Service feature for Dynamics 365 Customer Service. This feature allows customer service representatives to generate AI-based summaries of any record types within Dynamics 365 Customer Service.
![Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service [MC907920] 1 Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service [MC907920]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-leofallflat-1089194-1024x683.webp)
![Microsoft Dynamics 365 – Delete stub, unlicensed, and removed Microsoft Entra group users feature is now available [MC855402] 2 Microsoft Dynamics 365 – Delete stub, unlicensed, and removed Microsoft Entra group users feature is now available [MC855402]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-27366414-1024x683.webp)